Bringing the Best out of Businesses.
info@coxitravel.com
District 3, Ho Chi Minh City
08:30 am - 5:30 pm
- Review content and amenities
- Check property policies and promotion programs
- Review content and images for each channel
- Check content synchronization across channels
- Review pricing structure and promotions for each channel
Strengths; Weaknesses; Opportunities; Threats (SWOT)
sales history, customer groups, etc.
occupancy at the current time; pricing according to daily booking fluctuations (based on market demand for the hotel) and overall market demand
at the hotel’s location
ensuring balanced pricing across channels (to maintain ranking and visibility on distribution channels)
ensuring consistent promotion programs across channels. Avoid significant price discrepancies when using different types of promotions across channels
in the market
Weekly updates
for different segments – customer groups to optimize revenue
- Minimum Length of Stay (LOS)
- Control room value on peak days (e.g., requiring bookings to cover the entire peak period like Tet)
- Allow overbooking in certain cases
and changes to propose appropriate business plans
(room upgrades, F&B, transportation, services and spa, service packages, tour sales (20-30% of room revenue), airport transfers, etc.)
with AI technology tools
photos, descriptions, amenities, policies
pricing packages, promotions, and price discrepancies across channels
hotel direct; OTA and B2B (as revenue weights differ at various times of the year)
Reconcile canceled bookings, no-shows, early check-ins, late check-outs, and report to OTAs within the specified timeframe to save on commission costs
ensure accurate commission calculations; handle cases of non-chargeable or invalid credit cards
- Check and report due receivables from direct customers and agents
- Check and report receivables from cancellations and no-shows (from direct customers and agents)
- Contact and work with OTA channels to reissue virtual cards if the initial charge was unsuccessful
- Monitor tax deductions from payments as required by local regulations to ensure compliance and avoid tax losses
- Reconcile payment fees and propose optimization methods to save costs
